If you have an Ice/Drink Combo fountain that is pouring warm drinks on all flavors, follow the troubleshooting below:

If you prefer not to watch a video, these are the steps:

  • Check that the ice bin is at least 1/4 full, add ice if necessary, this will cool the syrup and water lines
  • Dispense ice from the machine into a pitcher for 5-10 seconds, then wait for 15-20 minutes and see if the drinks chilled

If these steps have not resolved your issue, then please Click Here to submit a New Ticket so we can send a Pepsi Equipment Service Technician to your location.