If you have a BIB Connector that is leaking syrup, you may want to follow the instructions in this video:

If you prefer not to watch a video, these are the steps:

  • Disconnect your BIB
  • Agitate the BIB Connector in a bucket of clean, warm water for 10-15 seconds
  • Dry the connector with a clean cloth
  • Reconnect the line to the syrup box ensuring that the connector is only hand tightened and is not cross-threaded

If the BIB Connector continues to leak, then please Click Here to Submit a New Ticket so we can send a Pepsi Equipment Service Technician to your location.