If you have an Ice/Drink Combo fountain that is pouring foamy drinks on all carbonated flavors, follow the troubleshooting below:

If you prefer not to watch a video, these are the steps:

  • Check that the ice bin is at least 1/4 full, add ice if necessary, this will cool the syrup and water lines
  • Dispense ice from the machine into a pitcher for 5-10 seconds, then wait for 15-20 minutes and see if the drinks are still foamy
  • If the problem persists, try cleaning the nozzles and diffusers as outlined in Weekly Cleaning Guide for an Ice/Drink Combo fountain
  • If the foaming problem continues on a single valve, check that the BIB for that flavor is not expired, replace the BIB if necessary
  • Check if the BIB is empty and replace if needed
  • Disconnect the BIB, clean the BIB connector in a bucket of warm water and dry it off, then reconnect the syrup, ensuring that the BIB connector is only hand tightened and is not cross-threaded
  • Pour 2 pitchers from the valve for the flavor that was foaming

If these steps have not resolved your issue, then please Click Here to submit a New Ticket so we can send a Pepsi Equipment Service Technician to your location.