We're sorry you lost money with a Pepsi vending machine! If this happened, please open a new support ticket so we can help resolve your issue. While we can't provide a monetary refund, we will send you a refund voucher— a coupon that lets you replace the lost soda at a local store for an amount equal to or greater than the value lost.  

• Click on Submit Ticket 

• On the ticket form, select Consumer Vendor Voucher Request under the Type of Service Needed, and then fill out the remainder of the form and submit it

You can start the process of opening a New Support Ticket by clicking Here