FAQ

Answers to your Frequently Asked Questions.

How to become a New Pepsi Customer
If you would like to become a PepsiCo Partner in the US or Canada, please visit us at www.PepsiCoPartners.com and complete our form or call us at 800-932-0...
Thu, 24 May, 2018 at 4:44 PM
How do I place an order for product or supplies?
Order product or supplies by calling 800-963-2424 or online at www.PepsiCoPartners.com. Click on "Login/Register" if you're an existing Pepsi...
Sat, 15 Sep, 2018 at 8:35 AM
How to Manage PepsiCo Billing
If you would like to manage your billing in the US or Canada, please visit us at  www.mypepsicoview.com and complete our form or call us at 800-789-2626 (U...
Fri, 19 Jul, 2019 at 10:14 AM
Get Started Using Pepsi Equipment Service Portal and Opening Service Ticket
Welcome to Pepsi Equipment Services Customer Portal for your Equipment Service Needs! The Pepsi Equipment Service portal enables several options to serv...
Thu, 20 Sep, 2018 at 3:11 PM
Forgot my Password
If you forgot you password then it no problem you can reset the password online.   From the Home page Click on the Login Link in  the top right Click on...
Fri, 21 Sep, 2018 at 8:39 PM
How do I shut off the water to my leaking Fountain Equipment?
If you are leaking a significant amount of water from the fountain equipment, you may want to turn off the water supply to the equipment. The video below ca...
Mon, 1 Oct, 2018 at 10:05 AM
How do I shut off the CO2 tank for the Fountain Equipment?
If you need to shut off the CO2 supply for the Pepsi fountain system, follow the troubleshooting below: If you prefer not to watch a video, these a...
Tue, 18 Sep, 2018 at 5:30 PM
When will the Pepsi Equipment Service Technician Arrive?
After you have created a ticket a common question we are asked is "when will my tech get here?" There are many factors that can affect that, but a...
Fri, 14 Sep, 2018 at 10:11 AM
How to Replace a High Pressure CO2 Tank
If you need help replacing an empty High Pressure CO2 Tank, the video below can show you how to do this: Or if you prefer not to watch a video, the...
Tue, 2 Oct, 2018 at 1:58 PM
How to Replace a Bag in the Box
If you need help replacing an empty Syrup Bag-In-Box (BIB) the video below can show you how to do this: Or if you prefer not to watch a video, thes...
Tue, 11 Sep, 2018 at 1:59 PM