FAQ
Answers to your Frequently Asked Questions.
After you have created a ticket a common question we are asked is "when will my tech get here?" There are many factors that can affect that, but a...
Fri, 14 Sep, 2018 at 10:11 AM
If you need help replacing an empty High Pressure CO2 Tank, the video below can show you how to do this: Or if you prefer not to watch a video, the...
Tue, 2 Oct, 2018 at 1:58 PM
If you need help replacing an empty Syrup Bag-In-Box (BIB) the video below can show you how to do this: Or if you prefer not to watch a video, thes...
Tue, 11 Sep, 2018 at 1:59 PM
If you lost money in a vendor please Open a New Support Ticket so we can work on resolving your issue. While we cannot issue a monetary refund, we will be ...
Fri, 26 Apr, 2024 at 11:00 AM
Properly flushing lines or cleaning the lines for a Pepsi fountain system can be a complicated task, we recommend submitting a New Ticket so we can send a P...
Mon, 15 Oct, 2018 at 2:27 PM
You will first need to ensure that you have a replacement filter cartridge onsite. If you do not have one, you should contact the manufacturer of the filtra...
Tue, 18 Sep, 2018 at 10:46 AM
If you forgot you password the So you need to cancel your service order or ticket because you no longer need a technician to come out to your business. F...
Thu, 20 Sep, 2018 at 3:42 PM
If you have a drain line in an ice bin or a drip tray that is clogged, you should Click Here to submit a New Ticket so we can send a Pepsi Equipment Service...
Mon, 15 Oct, 2018 at 2:32 PM
If your debit or credit card is stuck in a vending machine, please Click Here to submit a New Ticket so we can send a Pepsi Equipment Service Technician to ...
Mon, 15 Oct, 2018 at 3:25 PM
You can call Pepsi Equipment Service at 866.997.3774! We have live Customer Service Processionals available 24hs a day, 7 days a week to answer our phones. ...
Wed, 24 Oct, 2018 at 8:52 AM