FAQ

Answers to your Frequently Asked Questions.

How do I speak with an Agent?
Unfortunately our agents are unavailable live by chat right now, but you can call 866.997.3774 and talk with us for further assistance.
Fri, 13 May, 2022 at 3:35 PM
Flavor Label Replacement on Elevate Fountain
To replace flavor labels on an Elevate fountain unit follow the instructions in this video:
Fri, 20 Jan, 2023 at 1:59 PM
Flavor Label Replacement on Renew Fountain
To replace flavor labels on an Renew fountain unit follow the instructions in this video:
Fri, 20 Jan, 2023 at 2:01 PM
Flavor Label Replacement on Standard Foutain
To replace flavor labels on a standard fountain (see examples below): Gently peel the existing graphic from the valve cover Apply the new fountain decal ...
Fri, 24 Feb, 2023 at 9:40 AM
Starry BIB Change Over
Directions for Starry BIB Change Over: Deplete inventory levels of SIERRA MIST ASAP  Order (1) BIB of STARRY through your typical ordering process  Once...
Fri, 24 Feb, 2023 at 10:36 AM
What do I do if I've missed my service appoiment with the technician?
If you were unable to meet with the technician for your service appointment, they may have left you a note to inform you about the missed appointment.  St...
Thu, 24 Apr, 2025 at 2:43 PM