If you have a Drop-In fountain that will not dispense anything, follow the troubleshooting below:

If you prefer not to watch a video, these are the steps:

  • Check that the key switch is in the on position
  • Check that the ice bin lid is fully closed, as the sanitary shutoff switch will prevent pouring while open
  • Check that the machine is plugged in at the power outlet
  • Check that the outlet has power, reset the GFCI on the outlet if necessary
  • If the outlet does have power, you will need to Click Here to submit a New Ticket otherwise, continue troubleshooting
  • If the outlet does not have power, Click Here to troubleshoot power issues  

If these steps have not resolved your issue, then please Click Here to submit a New Ticket so we can send a Pepsi Equipment Service Technician to your location.