General Spire Support

Pepsi Spire White Screen
If you have a Spire fountain screen that is white with a "!" icon or an "RCM" error, as displayed in this video:    Unfortunately t...
Fri, 14 Sep, 2018 at 10:08 AM
Spire Out of Stock - Locking / Unlocking Product
If you have run out of a flavor on the Pepsi Spire fountain, you can lock out that flavor to let you customers know it's not available to select. The vi...
Fri, 14 Sep, 2018 at 10:09 AM
Foamy Drinks - All Spire Models
If all of the drinks poured from a Spire fountain are too foamy, follow the troubleshooting below: If you prefer not to watch a video, these are th...
Fri, 14 Sep, 2018 at 10:09 AM
Warm Drinks - All Spire Models
If all of the drinks poured from a Spire fountain are warm, follow the troubleshooting below: If you prefer not to watch a video, these are the ste...
Wed, 3 Oct, 2018 at 3:35 PM
Not Dispensing Syrup for One Flavor - All Spire Models
If one flavor on a Spire fountain pours without syrup, follow the troubleshooting below: If you prefer not to watch a video, these are the steps: ...
Wed, 3 Oct, 2018 at 3:52 PM