FAQ
Answers to your Frequently Asked Questions.
After you have created a ticket a common question we are asked is "when will my tech get here?" There are many factors that can affect that, but a...
Fri, 14 Sep, 2018 at 10:11 AM
If you need help replacing an empty High Pressure CO2 Tank, the video below can show you how to do this: Or if you prefer not to watch a video, the...
Tue, 2 Oct, 2018 at 1:58 PM
If you need help replacing an empty Syrup Bag-In-Box (BIB) the video below can show you how to do this: Or if you prefer not to watch a video, thes...
Tue, 11 Sep, 2018 at 1:59 PM
At Pepsi Equipment Service we try hard to keep our vending equipment in tip top shape but we also know from time to time vending machines malfunction and mo...
Tue, 13 Dec, 2022 at 11:47 AM
Properly flushing lines or cleaning the lines for a Pepsi fountain system can be a complicated task, we recommend submitting a New Ticket so we can send a P...
Mon, 15 Oct, 2018 at 2:27 PM
You will first need to ensure that you have a replacement filter cartridge onsite. If you do not have one, you should contact the manufacturer of the filtra...
Tue, 18 Sep, 2018 at 10:46 AM
If you forgot you password the So you need to cancel your service order or ticket because you no longer need a technician to come out to your business. F...
Thu, 20 Sep, 2018 at 3:42 PM
If you have a drain line in an ice bin or a drip tray that is clogged, you should Click Here to submit a New Ticket so we can send a Pepsi Equipment Service...
Mon, 15 Oct, 2018 at 2:32 PM
If your debit or credit card is stuck in a vending machine, please Click Here to submit a New Ticket so we can send a Pepsi Equipment Service Technician to ...
Mon, 15 Oct, 2018 at 3:25 PM
You can call Pepsi Equipment Service at 866.997.3774! We have live Customer Service Processionals available 24hs a day, 7 days a week to answer our phones. ...
Wed, 24 Oct, 2018 at 8:52 AM