FAQ

Answers to your Frequently Asked Questions.

What happens after a submit a refund request?
Once you have have submitted your ticket you will receive a confirmation email that your ticket was received. Once the ticket is processed you will receive ...
Wed, 24 Oct, 2018 at 9:11 AM
What do I do if my CO2 Alarm is Going Off?
A CO2 Alarm is programmed to go off if it senses potentially unsafe levels of CO2 in the air. Because CO2 is odorless and colorless, a person is not equippe...
Wed, 10 Jul, 2019 at 9:30 PM
How do I speak with an Agent?
Unfortunately our agents are unavailable live by chat right now, but you can call 866.997.3774 and talk with us for further assistance.
Fri, 13 May, 2022 at 3:35 PM
Flavor Label Replacement on Elevate Fountain
To replace flavor labels on an Elevate fountain unit follow the instructions in this video:
Fri, 20 Jan, 2023 at 1:59 PM
Flavor Label Replacement on Renew Fountain
To replace flavor labels on an Renew fountain unit follow the instructions in this video:
Fri, 20 Jan, 2023 at 2:01 PM
Flavor Label Replacement on Standard Foutain
To replace flavor labels on a standard fountain (see examples below): Gently peel the existing graphic from the valve cover Apply the new fountain decal ...
Fri, 24 Feb, 2023 at 9:40 AM
Starry BIB Change Over
Directions for Starry BIB Change Over: Deplete inventory levels of SIERRA MIST ASAPĀ  Order (1) BIB of STARRY through your typical ordering processĀ  Once...
Fri, 24 Feb, 2023 at 10:36 AM